Water Services: New Accounts & Online Bill Payment

Online

We accept payments from your Online Bill Pay at your bank. If you use this service, please make sure your account number is entered in your computer system the same as on your bill. Allow up to 5 business days for the payment to post to your account.

Payments can be made 24 hours a day/7 day a week online. Click here to access the one-time payment link or customer portal and follow the instructions provided. There is a convenience fee associated with this service.

Auto Pay

Bank drafting from your checking account is available. The authorization form is available in our office, or you may simply access the form online(PDF, 252KB). Please submit the completed form to Sampson County Public Works Office. 

Phone

For patrons who want to make payments via telephone service

Please call: 1-888-598-4074

In Person

Payments are accepted in our office – cash, check or money order. We also take debit/credit card payments in the office. Payments can be left in the night deposit at the office. It is located right beside the drive-thru window.

Mail

Payments can be mailed using the return envelope enclosed with your monthly bill along with the payment stub which is the bottom portion of the water bill.

Are you looking for applying water service through Sampson County?

Please complete this Online Water Service Application to request water services.

New customers can also use the printable version of water service application(PDF, 257KB)  *.

Please complete the form specific to your need and email it to Water Service or Water Service 1. Printed forms can also be submitted at Sampson County Public Works Office, 827 Southeast Blvd. Clinton, NC 28328.

*Please download and complete the application, use "Email Form" button on the top right corner to submit the application. Select your email option, click the "Continue" button, your completed form will be attached in the email. The application is ready to be submitted.

What is happening next?

General Procedures Following Purchase of Water Tap(PDF, 107KB)