Information & Options Counseling

Information service includes informing people about programs and services, identifying the types of assistance they need and connecting them to appropriate service providers.
Assistance is for people who require additional help with the service delivery system. This includes planning, referral, coordination of service, follow-up and advocacy.
Options counseling provides guidance to individuals as they make informed choices about long term services and support. This service is directed by the individual or his/her legal representative.